Last Updated on January 26, 2018
At Chariot, we use technologies like cookies, pixels, and local storage to make our website easier to use and to tailor content to be more relevant for you. This guide is designed to explain what cookies are; the purpose of those used on Chariot website; and what options you have to control or delete them — if you decide you want to.
Almost every website uses cookie technology. A cookie is a small file which a server downloads to your personal computer (PC) or mobile when you visit a website. When you next return to the site using the same device, your PC checks to see if it has a cookie that the website recognises. If it has such a cookie, it communicates with the website and enables the website to read the information held in that. This allows the site to recognise that the browser has been visited before and, in some cases, may alter the content shown to reflect this.
You can find more information about cookies at:
The cookies on this website have been categorised below. These are based on the categories as described in the ICC UK cookie guide.
These cookies are essential in letting you move around the website and use its features, such as accessing secure areas of the website. Without these cookies, you will not be able to do things like log into your account and purchase passes.
| Cookie Name | Cookie Description |
|---|---|
| CookieConsent | Stores the user's cookie consent state for the current domain |
| JSESSIONID | This cookie keeps information about your browsing history for the duration of that session. |
| _cfduid | Used by the content network, Cloudflare, to identify trusted web traffic. |
| token, connect.sid | Used by Chariot to authenticate a user after logging in. |
These cookies collect information about how our visitors use the website. For example, it enables us to know which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. It is only ever used to improve how our website works.
| Cookie Name | Cookie Description |
|---|---|
| _ga, _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gat | Used to manage the rate at which page view requests are made |
| _utma, _utmb, _utmc, _utmt, _utmz, G_ENABLED_IDPS, G_AUTHUSER_H, __qca, __zlcmid, _gac_UA-49626432-1, gclid | Helps us improve the content on our sites, by giving us basic tracking information. For example, the number of times you have visited, which search engine you came from, and the keyword you used. |
| city | Used by Chariot to show you location-specific content. |
| ajs_anonymous_id, ajs_group_id, ajs_user_id, mkjs_group_id, mkjs_user_id | Used by our mapping libraries to show Chariot content. |
| act, c_user, datr, dpr, js_ver, fr, presence, sb, wd, xs | Used by Facebook to support Facebook login. |
You can opt out of Google Analytics cookies.
These cookies allow the website to remember any choices you make. This could include your user name, language or the region you are in, and provide more enhanced, and personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you’ve customised.
They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. Information collected by these cookies may be anonymised and therefore cannot track your browsing activity on other websites.
| Cookie Name | Cookie Description |
|---|---|
| fr | Helps to have the like facebook option on the website. |
| ZD_currentTime, ZD_buid, ZD_suid, __cfduid | Used by ZenDesk to manage user support requests. |
| intercom-id-qp0scpr1 | Used by Intercom for support requests. |
These cookies are used to deliver adverts more relevant and suited to you and your interests. They're also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember what websites you have visited and this information is shared with other organisations such as advertisers. Quite often, targeting cookies will be linked to site functionality provided by the other organisation.
| Cookie Name | Cookie Description |
|---|---|
| zte# | Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. |
| _insp_norec_sess, _insp_wid, _insp_slim, _insp_nv, _insp_dct, _insp_targlpu, _insp_targlpt | Used to make live streaming of video content more efficient. |
| _zlcmid, _zlcid, _zlcstore | Preserves users states across page requests. |
| NID | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. |
Some of our Web pages may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow us to count the number of users who have visited these pages.
Web Beacons collect only limited information, these include a cookie number; the time and date of a page view, and a description of the page where the Web Beacon resides.
We may also carry Web Beacons that are placed by third party advertisers. These Beacons do not carry any personally identifiable information and are only used to track the level of effectiveness of a particular campaign.
If you would like to change how a browser uses cookies, including blocking or deleting cookies from the Chariot website (or any other website in fact) you can do so by changing the browser settings.
To control cookies, most browsers allow you to either accept or reject all cookies, only accept certain types of cookies, or prompt you every time a site wishes to save a cookie. It's also easy to delete cookies that are already saved on your device by a browser.
The processes for controlling and deleting cookies vary depending on which browser you use. To find out how to do so with a particular browser, you can use the Help function or alternatively, you can visit http://www.aboutcookies.org which explains, step-by-step, how to control and delete cookies in most browsers.